TASK 2 SUMMARY: In the role of Marketing Coordinator of a fictitious company, you will review a case study, meet with the Operations Manager to discuss the required project and develop a project scope document and project management plan. WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT? Computer and Microsoft Office Access to the Internet for research Space for a meeting Project scope template Project management plan template Project management policy and procedure Risk assesment legend. WHEN DO I DO THIS TASK? This task may be done in your own time as homework or you may be given time to do this task in class (if applicable). Your assessor will advise. Write in the due date as advised by your assessor: ______________________________________________ WHAT DO I NEED TO SUBMIT? Completed project scope Completed project management plan. WHAT DO I NEED TO DO IF I GET SOMETHING WRONG? If your assessor sees that you have not completed all parts of the task completely and satisfactorily, the details of resubmission will be discussed with you when you are advised of the outcome of this task. You will only need to redo the parts of the task that are incorrect; however you will need to resubmit the entire assessment again. INSTRUCTIONS: If you are doing this course as a workplace-based student, your assessor will arrange the details of the meeting with you directly. Australian Native Bush Spices Australia is based in Coffs Harbour, NSW. The business was established in 2010 to cater for a demand for Australian native food products. The company has organic certification. The company manufactures and retails a range of organic, Australian native foods including: Native herbs and spices Native herbal teas Native fruit jams and conserves. Currently the business is selling its products through a number of small supermarkets and health stores BSBPMG522 STUDENT ASSESSMENT TASK 2 Version 1.0 Orange International College Pty Ltd CRICOS No: 03446A | RTO No: 41315 4 throughout Australia. The company also has a very basic website that includes four pages home, about us, products and contact details. The URL is www.bushspicesOz.com.au business objectives for the next three years are to increase sales and create brand awareness, develop a broader product range, as well as expand into overseas markets, most likely Hong Kong, Japan and Singapore. that enjoy gourmet foods. The age range of Australian consumers buying products is between 35 and 65 and most consumers are health conscious, care about protecting the environment and have an average annual income of $80,000. The company currently employs the following staff in its head office: CEO, Operations Manager, Marketing Coordinator, Customer Service Officer and two administration staff. Ten staff are employed in the factory making and distributing the products. As the Marketing Coordinator, you have been asked by the Operations Manager to coordinate a project to develop a new website. has advised that you will need to develop a project scope for the website to present to senior management, as well a project plan. The Operations Manager has also advised that the project team is to consist of yourself and the Customer Service Officer who has been assigned to assist you with this project. The Operations Manager has advised that the website is to include a shopping cart so customers can order products directly through the website. He would also like customers to be able to access recipes and general information about the health benefits of bush spices. The company has established procedures for project management as documented in the project management policy and procedure. Complete the following activities: 1. Review the case study information provided to you above, as well as the project scope template. Identify all the information you need to develop the project scope document and prepare a list of questions for the additional information you need to discuss with the Operations Manager at a meeting to confirm and clarify project parameters, including your own responsibilities. Write down your questions as notes to use at the meeting. You should also review the project management policies and procedures and project management plan and confirm responsibilities and reporting requirements as the project manager. You should also make notes on this to discuss at the meeting. 2. Participate in a meeting with the Operations Manager. During the meeting, you will need to demonstrate effective communication skills including: Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm information 3. Based on the discussion above, develop a project scoping document using the template provided. 4. When you have completed the project scoping document, send it to the Operations Manager for feedback. The Operations Manager will provide you with any feedback as required. 5. Using the project management plan template provided to you and based on the project scoping document you developed and any feedback from the Operations Manager, develop a project management plan. Note that you will use the risk legend to assist in the classification of risks. 6. The final part of the assessment requires you to meet with the project team (the customer service officer, role played by your assessor) to discuss the scope of the project and project management plan. This will be on a date and time advised by your assessor. At the meeting, you must: Outline the project as per the project scoping document BSBPMG522 STUDENT ASSESSMENT TASK 2 Version 1.0 Orange International College Pty Ltd CRICOS No: 03446A | RTO No: 41315 5 Outline the project management plan, including roles and responsibilities of the project manager, as well as the project team member. 7. During the meeting, you will need to demonstrate effective communication skills including: Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm information. 8. Incorporate the feedback into your plan and email the final project plan to the Manager for final approval and seek approval to proceed. Confirm in the email that you have met with your team and a brief outline of the topics discussed. 9. When you have completed this task set up folders for the project, as per requirements specified in the project management policy and procedure. When the project is completed, you will need to send a zipped file to your assessor that shows the folders you have created and documents included (this will be Assessment Task 4). You will be assessed on whether you have set up the folders and created documents as per the project management policy and procedure requirements. What do I need to hand in for this task? Have I completed this? Completed project scope Completed project management plan
TASK 3 SUMMARY: You are required to finalise the project for development of the website by developing a project evaluation report. WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT? Computer and Microsoft Office Access to the Internet for research Project evaluation brief template. WHEN DO I DO THIS TASK? This task may be done in your own time as homework or you may be given time to do this task in class (if applicable). Your assessor will advise. Write in the due date as advised by your assessor: ________________________________________________ WHAT DO I NEED TO SUBMIT? Project evaluation report. WHAT DO I NEED TO DO IF I GET SOMETHING WRONG? If your assessor sees that you have not completed all parts of the task completely and satisfactorily, the details of resubmission will be discussed with you when you are advised of the outcome of this task. You will only need to redo the parts of the task that are incorrect; however you will need to resubmit the entire assessment again. INSTRUCTIONS The project is now complete with the outcomes as follows: The website is now live. There has been very positive feedback amongst all staff about the look and content of the website. The website designers were very professional and easy to deal with. It is four months since the project commenced and the website is now complete. Delays occurred because of the following: – The website developer could not complete the website within the required timelines as originally stated in their quote. – to the website during the devel – The design of the logo took longer see below. The estimated cost for the logo was doubled because the first designer employed was unable ner was contracted. This therefore doubled the costs as the first designer, as well as the second designer needed to be paid. Training will be required in website maintenance to ensure information is regularly updated eg the newsletter. Training should ideally be provided to the administration staff. BSBPMG522 STUDENT ASSESSMENT TASK 4 Version 1.0 Orange International College Pty Ltd CRICOS No: 03446A | RTO No: 41315 4 If you are doing this course as a workplace-based student, your assessor will arrange the details of the meeting with you directly. 1. Review the information above and then meet with your team (this will be your assessor) to get their input on the project. This will be on a date and time advised by your assessor. 2. During the meeting, you will need to demonstrate effective communication skills including: Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm information. 3. Develop a final project report using the template provided, ensuring you incorporate the feedback from the team meeting into your report, as well as your own reflections based on the project status report you developed and the scenario information above. You will also need to ensure that the report makes it clear that training will be required to ensure that staff will be able to complete required new duties. 4. File the report as per the folders you have established and send the final report to your assessor via email. 5. Now that you have completed all of the required documents for this project, send a zipped file to your assessor that includes the folders you have created and documents included. You will be assessed on whether you have set up the folders and created documents as per the project management policy and procedure requirements. What do I need to hand in for this task? Have I completed this? Project evaluation report.
TASK 4 SUMMARY: You are required to finalise the project for development of the website by developing a project evaluation report. WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT? Computer and Microsoft Office Access to the Internet for research Project evaluation brief template. WHEN DO I DO THIS TASK? This task may be done in your own time as homework or you may be given time to do this task in class (if applicable). Your assessor will advise. Write in the due date as advised by your assessor: ________________________________________________ WHAT DO I NEED TO SUBMIT? Project evaluation report. WHAT DO I NEED TO DO IF I GET SOMETHING WRONG? If your assessor sees that you have not completed all parts of the task completely and satisfactorily, the details of resubmission will be discussed with you when you are advised of the outcome of this task. You will only need to redo the parts of the task that are incorrect; however you will need to resubmit the entire assessment again. INSTRUCTIONS The project is now complete with the outcomes as follows: The website is now live. There has been very positive feedback amongst all staff about the look and content of the website. The website designers were very professional and easy to deal with. It is four months since the project commenced and the website is now complete. Delays occurred because of the following: – The website developer could not complete the website within the required timelines as originally stated in their quote. – to the website during the devel – The design of the logo took longer see below. The estimated cost for the logo was doubled because the first designer employed was unable ner was contracted. This therefore doubled the costs as the first designer, as well as the second designer needed to be paid. Training will be required in website maintenance to ensure information is regularly updated eg the newsletter. Training should ideally be provided to the administration staff. BSBPMG522 STUDENT ASSESSMENT TASK 4 Version 1.0 Orange International College Pty Ltd CRICOS No: 03446A | RTO No: 41315 4 If you are doing this course as a workplace-based student, your assessor will arrange the details of the meeting with you directly. 1. Review the information above and then meet with your team (this will be your assessor) to get their input on the project. This will be on a date and time advised by your assessor. 2. During the meeting, you will need to demonstrate effective communication skills including: Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm information. 3. Develop a final project report using the template provided, ensuring you incorporate the feedback from the team meeting into your report, as well as your own reflections based on the project status report you developed and the scenario information above. You will also need to ensure that the report makes it clear that training will be required to ensure that staff will be able to complete required new duties. 4. File the report as per the folders you have established and send the final report to your assessor via email. 5. Now that you have completed all of the required documents for this project, send a zipped file to your assessor that includes the folders you have created and documents included. You will be assessed on whether you have set up the folders and created documents as per the project management policy and procedure requirements. What do I need to hand in for this task? Have I completed this? Project evaluation report