Think about your experience with government. This could include the federal government in Washington (the Internal Revenue Service, the military, the forms you fill out for federal financial aid, for instance), state government (the Registry of Motor Vehicles or this college, for example) or local government (K-12 school systems, departments of public works, or the policeman who stopped you for a moving violation). Generally speaking, have you found government to be efficient? Fast? Friendly? Easy to understand? Caring? Cost-effective? In approximately two pages, please give some examples of how actual government agencies or employees have either exhibited or not exhibited these characteristics from your own experience. What changes, if any, would you make in the operations you observed?